Privacy Policy

1. Our privacy principles

We aim to collect only the data reasonably needed to operate, secure, and improve Lovent. We also seek to use personal data for clearly identified purposes and to retain it only for as long as necessary for those purposes or for legal compliance.

2. Information we may collect

2.1 Access and technical data

When you open the app or visit related pages, we may receive technical details such as IP address, device identifiers, browser or operating system details, approximate location inferred from IP, timestamps, crash data, and logs needed for operations and security.

2.2 Account registration data

When creating an account, we may collect information needed to set up and manage your profile, such as user ID, profile details, age-related information, gender, preferences, and contact details where provided.

2.3 Information you choose to provide

Depending on how you use Lovent, you may submit profile text, photos, videos, messages, feedback, survey responses, purchase records, support requests, or other content.

2.4 Optional device permissions and features

• Location: if you enable it, we may process location information to support location-based features.
• Camera or gallery: if you upload media or use related features, we may access relevant permissions.
• Payment and billing: where purchases are made, we may receive transaction or subscription-related information, often through payment partners.
• Age verification: where required for access or safety review, we may request additional information to verify age eligibility.

3. How we use personal data

We may use personal data to:

• create and manage user accounts;
• deliver core app functionality and user matching features;
• process subscriptions, purchases, and customer support;
• monitor system integrity, security, and abuse prevention;
• detect scams, fraud, or policy violations;
• analyze product usage and improve the service;
• communicate operational, support, or promotional messages;
• comply with legal duties, resolve disputes, and protect rights.

4. Legal bases

Depending on your location and the context, we may process data under one or more of the following bases: performance of a contract, legitimate interests, compliance with legal obligations, or your consent.

Where consent is relied upon, you may withdraw it, subject to applicable law and technical limitations for already completed processing.

5. Cookies, analytics, and logs

We and our service providers may use cookies, SDKs, pixels, log files, and analytics tools to remember preferences, keep you signed in, measure performance, understand product usage, and improve stability and personalization.

6. International transfers

Your personal data may be processed in countries other than your own where our partners, vendors, or infrastructure providers operate. Where required, we apply contractual, organizational, or technical safeguards to support lawful transfers.

7. Sharing with third parties

We may share personal data with:

• service providers supporting hosting, analytics, moderation, communications, customer support, user verification, security, and payment processing;
• corporate transaction counterparties, advisers, or affiliates in connection with financing, reorganization, merger, acquisition, or sale activity;
• authorities, courts, regulators, or law enforcement where legally required or reasonably necessary to protect rights, prevent harm, or respond to unlawful conduct.

8. Third-party sign-in and linked services

If you choose to sign in through third-party identity providers such as Google or Apple, we may receive profile or login data they make available to us for account creation and access management. Their own privacy terms will also apply.

9. Retention

We keep personal data only as long as reasonably necessary for service delivery, security, legal compliance, dispute handling, and enforcement. Some information may be kept for a limited period after deletion or closure where necessary to address fraud, safety, or legal obligations.

10. Security

We use administrative, technical, and organizational safeguards to protect personal data against unauthorized access, loss, misuse, or alteration. Even so, no online environment can guarantee absolute security.

11. Your rights

Subject to applicable law, you may have rights to request access to your data, correction of inaccurate information, deletion, restriction of processing, portability, objection to certain processing, withdrawal of consent, or complaint to a competent supervisory authority.

To exercise privacy-related rights, contact us using the details below.

12. Updates to this policy

We may revise this Privacy Policy from time to time to reflect changes in our products, legal duties, or operating practices. Updated versions will be posted with a revised effective date.